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Privacy Policy
Last updated: August 2026. This policy explains how Ramsbulance collects, uses, and protects personal data submitted through this website.
1. Who We Are
Rams Mobile Design Dan. Dış Tic. Ltd.Şti., trading as Ramsbulance, is a certified ambulance manufacturer and emergency vehicle exporter based in Bursa, Turkey. Our website is located at ramsbulance.com. For any privacy-related enquiry, contact us at info@ramsbulance.com or +90 530 507 30 75.
2. What Data We Collect
When you submit our contact or quote request form, we collect the information you provide: your name, company name, email address, phone number, country, and the message content. We do not collect any financial data, credentials, or sensitive personal data beyond what you choose to share in the form.
3. How We Collect It
Form submissions on this website are processed by Formspree (formspree.io), a third-party form processing service. When you submit a form, the data is transmitted to Formspree's servers and forwarded to our team's email inbox. Formspree processes this data as a data processor on our behalf. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.
4. Why We Use It
We use the information you submit solely to respond to your enquiry, prepare a commercial proposal, and conduct the business relationship you have initiated. We do not use your data for automated profiling, retargeting, or advertising. We do not sell, rent, or share your personal data with third parties other than as described in this policy.
5. Legal Basis for Processing
Our legal basis for processing personal data you submit through the contact form is legitimate interest (Article 6(1)(f) GDPR) — specifically, responding to a business enquiry you have voluntarily initiated. Where you have expressly requested a quotation or commercial proposal, the basis is the performance of pre-contractual steps (Article 6(1)(b) GDPR).
6. Data Retention
We retain enquiry data for as long as necessary to manage the business relationship, and in any case no longer than 3 years from the date of last communication, unless a longer period is required by applicable law or ongoing contractual relationship.
7. Cookies & Analytics
This website may use essential cookies required for functionality (e.g. the cookie consent banner itself). We do not use tracking cookies, advertising cookies, or third-party analytics cookies without your explicit consent. A cookie consent notice is displayed on first visit; you may withdraw consent at any time by clearing your browser cookies.
8. Your Rights (GDPR)
If you are located in the European Economic Area (EEA) or a jurisdiction with equivalent data protection rights, you have the right to: access your personal data; request correction of inaccurate data; request deletion of your data; object to or restrict processing; and lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at info@ramsbulance.com. We will respond within 30 days.
9. International Transfers
Ramsbulance is based in Turkey. Turkey is recognised as providing adequate data protection under EU standards. Data processed by Formspree may be stored on servers located in the United States or the EU; Formspree maintains Standard Contractual Clauses for cross-border transfers. We will not transfer your data to any country lacking adequate protection without appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date below. Continued use of the website after any change constitutes acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us About Privacy
For any questions about this policy or how we handle your data, please reach out directly.